Effective Date: October 28, 2026
Last Updated: October 28, 2026
Tree-Rolls, operated by TRTB, LLC (“Tree-Rolls,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and disclose information when you visit https://treerolls.com, purchase our products, communicate with us, subscribe to marketing communications, or otherwise interact with our business.
By using our website, you acknowledge the practices described in this policy. Where required by law, we will obtain your consent before collecting or using information for particular purposes.
1. Information We Collect
We collect information necessary to operate our online store, process purchases, provide customer service, and improve our products and services.
Information You Provide
Depending on how you interact with our website, we may collect:
- Contact information: Name, email address, telephone number, billing address, and shipping address.
- Order information: Products purchased, order history, transaction amounts, shipping preferences, and related purchase details.
- Account information: Username, account preferences, saved addresses, and other information associated with your customer account.
- Payment information: Information necessary to process transactions through our payment service providers.
- Communications: Information you provide through contact forms, customer service requests, product inquiries, or other correspondence.
- Marketing preferences: Email subscriptions, promotional preferences, and communication choices.
- Age verification information: Information necessary to confirm eligibility to purchase age-restricted products, where applicable.
Information Collected Automatically
When you visit our website, we and our service providers may automatically collect:
- IP address and approximate geographic location.
- Browser type, operating system, and device information.
- Pages visited and interactions with our website.
- Referring websites and traffic sources.
- Shopping cart activity and checkout behavior.
- Cookies and similar online identifiers.
- Email engagement, including opens and clicks where tracking is enabled.
This information helps us operate our website, prevent fraud, understand customer behavior, and improve our services.
2. How We Use Your Information
We use personal information for legitimate business purposes, including:
Order Processing and Fulfillment
To process payments, fulfill orders, arrange shipping, provide tracking information, handle refunds, and communicate important order updates.
Customer Service
To respond to inquiries, resolve issues, provide assistance, and maintain customer relationships.
Website Operations
To maintain customer accounts, remember shopping cart contents, improve website functionality, troubleshoot technical issues, and protect our systems.
Marketing and Promotions
To send newsletters, product announcements, promotional offers, loyalty-related communications, and other marketing messages in accordance with applicable law and your communication preferences.
Personalization
To understand purchase preferences, recommend relevant products, and personalize website experiences and marketing communications.
Analytics and Business Improvement
To analyze website traffic, purchasing patterns, marketing performance, and customer engagement.
Legal and Regulatory Compliance
To comply with applicable laws, verify age eligibility where required, maintain necessary transaction records, prevent fraud, and respond to lawful requests.
3. Payment Processing
Our online store uses third-party payment processing services to securely process transactions.
When you submit payment information, that information may be transmitted directly to the payment processor and handled according to its security procedures and privacy policies.
Tree-Rolls receives transaction-related information necessary to confirm payments, manage orders, process refunds, and maintain financial records.
We do not intentionally store complete payment card numbers or card security codes within our ordinary WooCommerce customer records.
Payment processors may independently collect and retain information as required for payment processing, fraud prevention, and legal compliance.
4. Shipping and Order Fulfillment
We share information necessary to fulfill purchases with shipping carriers, fulfillment providers, and shipping management services.
This information may include your name, shipping address, contact information, purchased products, and relevant order details.
These providers use the information to generate shipping labels, deliver packages, provide tracking updates, and resolve delivery issues.
5. Email Marketing and Customer Communications
Tree-Rolls may use third-party email marketing platforms, including Klaviyo, to manage customer communications and marketing campaigns.
Depending on your interactions with our business and applicable consent requirements, these communications may include:
- Product announcements and promotional offers.
- Customer newsletters.
- Abandoned cart reminders.
- Product recommendations based on purchasing or browsing activity.
- Customer loyalty and rewards information.
- Follow-up communications based on purchase history.
- Re-engagement messages for customers who have not purchased recently.
Our email marketing platforms may process contact information, order history, browsing activity, marketing preferences, and email engagement information to support these communications.
You may unsubscribe from promotional emails at any time using the unsubscribe link included in those messages or by contacting us.
Unsubscribing from promotional communications does not prevent us from sending essential transactional messages, including order confirmations, shipping notifications, security alerts, and customer service responses.
We do not sell customer email lists to third parties for their independent marketing purposes.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to support essential functionality, understand website performance, and, where enabled, provide relevant advertising and marketing.
These technologies may include:
Essential Cookies
Necessary for shopping cart functionality, checkout, account authentication, security, and basic website operations.
Functional Cookies
Used to remember preferences and improve your shopping experience.
Analytics Cookies
Used to understand website traffic, visitor interactions, and website performance.
Marketing Cookies
Where enabled, used to measure advertising effectiveness, understand customer interests, and support personalized marketing.
Some cookies are placed by third-party services integrated with our website.
You can manage or block cookies through your browser settings. Where required by applicable law, we provide additional controls for nonessential cookies.
Disabling certain cookies may affect website functionality, including shopping cart and account features.
7. Third-Party Service Providers
We work with service providers that help us operate our business.
These may include:
- WooCommerce and related e-commerce extensions.
- Payment processing providers.
- Shipping carriers and shipping management platforms.
- Email marketing and customer communication platforms.
- Website hosting and infrastructure providers.
- Website security and fraud prevention services.
- Analytics and advertising providers.
- Customer support and business administration services.
We disclose information to these providers only as reasonably necessary for their services or as otherwise described in this policy.
Service providers may maintain their own privacy policies and data retention practices.
We encourage customers to review the privacy policies of third-party services when interacting directly with them.
8. Advertising and Personalized Marketing
Tree-Rolls may use website analytics, customer purchase information, and marketing technologies to measure advertising performance and deliver relevant promotional content.
Where advertising partners are used, those partners may collect information through cookies, pixels, or similar technologies, subject to applicable law and privacy choices.
Certain disclosures for targeted advertising may be considered a “sale” or “sharing” of personal information under state privacy laws, even when no money is exchanged for the information.
Where applicable, customers may exercise their legal rights to opt out of these activities by contacting us or using privacy controls made available on our website.
We do not authorize the use of customer personal information for unrelated third-party direct marketing except as disclosed and permitted by applicable law.
9. Age Restrictions
Tree-Rolls offers products that may be subject to age restrictions.
Our website and products are intended for adults who meet the minimum legal age applicable to the products and jurisdiction involved.
We may use age verification procedures to confirm customer eligibility and comply with applicable laws.
Where verification is performed through a third-party service, that provider may process information necessary to verify eligibility.
We do not knowingly collect personal information from children under 13 or knowingly market age-restricted products to minors.
If you believe a minor has provided personal information to us, please contact support@treerolls.com.
10. How We Share Information
We may disclose personal information in the following circumstances:
Service Providers: To vendors assisting with payment processing, fulfillment, website operations, marketing, analytics, security, and customer support.
Legal Obligations: When required to comply with applicable laws, regulations, court orders, or valid legal processes.
Fraud Prevention and Security: To investigate suspicious activity, prevent unauthorized transactions, and protect customers and our business.
Business Transactions: In connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable legal requirements.
With Your Direction or Consent: When you request or authorize a particular disclosure.
We do not sell customer contact lists as a standalone commercial product.
11. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining business records, complying with legal obligations, resolving disputes, and preventing fraud.
Retention periods depend on the type of information and the reason it was collected.
For example:
- Order and transaction records may be retained to satisfy tax, accounting, and regulatory requirements.
- Customer account information may be retained while an account remains active and for an appropriate period afterward.
- Marketing information may be retained until you unsubscribe or request deletion, subject to lawful retention requirements.
- Website analytics and technical logs may be retained according to operational and security needs.
When information is no longer needed, we take reasonable steps to delete, anonymize, or securely dispose of it.
Certain information may remain in backups or records that we are legally required to preserve.
12. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and loss.
These measures may include encrypted connections, access controls, security monitoring, and protections provided by our hosting and payment service providers.
However, no website, electronic transmission, or storage system can be guaranteed completely secure.
If you believe your account or personal information has been compromised, please contact us promptly.
13. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of eligible personal information.
- Obtain a portable copy of certain personal information.
- Opt out of certain targeted advertising or data-sharing activities.
- Withdraw consent for processing where consent is the applicable basis.
- Appeal certain privacy request decisions, where required by law.
To submit a privacy request, contact:
Please include “Privacy Request” in the subject line and describe your request.
We may need to verify your identity before processing certain requests. We will respond within the timeframes required by applicable law.
Some requests may be limited by legal obligations, fraud prevention requirements, or other lawful exceptions.
We will not unlawfully discriminate against customers for exercising applicable privacy rights.
14. Additional Privacy Rights for Certain U.S. Residents
Residents of California and certain other U.S. states may have additional privacy rights under applicable state consumer privacy laws.
Where those laws apply to Tree-Rolls, we will provide the rights, disclosures, and request procedures required by those laws.
These may include rights concerning access, correction, deletion, portability, targeted advertising, sale or sharing of personal information, and certain uses of sensitive personal information.
California residents may also have rights concerning information disclosed to third parties for their direct marketing purposes under California’s Shine the Light law.
Requests can be directed to support@treerolls.com.
Where applicable, we will recognize legally required opt-out preference signals, including Global Privacy Control.
15. Third-Party Websites and Links
Our website may contain links to external websites, social media platforms, and other services that Tree-Rolls does not operate.
These third parties maintain their own privacy practices.
We are not responsible for the privacy policies or security practices of independently operated third-party websites.
We encourage you to review their policies before submitting personal information.
16. International Visitors
Tree-Rolls operates in the United States and primarily serves customers within the United States.
If you access our website from another country, your information may be processed or stored in the United States or other locations where our service providers operate.
Privacy laws in those locations may differ from the laws of your country.
Any international transfers will be handled in accordance with applicable legal requirements.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the beginning of this policy.
Where required by law, we will provide additional notice or obtain consent before implementing material changes.
We encourage visitors to review this policy periodically.
18. Contact Us
For questions about this Privacy Policy, our information practices, or your privacy rights, please contact:
TRTB, LLC — Tree-Rolls
Website: https://treerolls.com
Email: support@treerolls.com
Mailing Address: 29455 N. Cave Creek Road, Set 118-152, Cave Creek, AZ 85331
We will review and respond to privacy inquiries in accordance with applicable law.